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Trusted Advisors in Times of Uncertainty

Digital Catia Silva, CIA candidate Jan 02, 2022

Why soft skills are needed now more than ever.

In difficult times, being a trusted advisor means more than simply giving management an opinion — it means identifying the challenges facing o rga nizations, providing active collaboration and assistance, ensuring compliance, and monitoring risk exposure. It also means internal auditors must use soft skills to gain trust, provide reassurance, communicate frequently and effectively, and read between the lines. 

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Catia Silva, CIA candidate

Cátia Silva, MBA, is an internal auditor at Sands China Ltd. in Macau.