Responses to employee questionnaires can yield valuable insights on the cultural environment.
Internal auditors looking to gauge organizational culture can choose from a variety of assessment techniques. Some are innovative, robust, and resource-intensive, while others are fairly simple. Typically, using a combination of techniques provides a more well-rounded picture of the culture.
Some of the most commonly used assessment techniques include:
- Entitywide employee surveys.
- Open-ended interviews.
- Structured interviews, in which a sample of employees is asked the same set of questions.
- Combining objective data with auditors' perceptions.
- Focus groups.
- Self-assessment workshops.
In-depth root cause analysis.