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Automating Insight

Articles ​Mourad Nizar, Jasbir Singh, Francis Hamel Apr 08, 2022

The Canada Revenue Agency uses natural language processing to analyze high-volume textual data.

Internal auditors at the Canada Revenue Agency use natural language processing to analyze unstructured textual data such as interview notes, web articles, and text within documents. The text automates the process of summarizing text, modeling and visualizing topics, and analyzing the sentiment within documents.

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​Mourad Nizar

CISA, is director, Professional Practices and Data Analysis Division at the Canada Revenue Agency in Ottawa

Jasbir Singh

CISA, is project leader, Data Analysis Innovation, at the Canada Revenue Agency in Ottawa

Francis Hamel

is director, Data Services and Analysis, at the Public Service Commission of Canada in Ottawa

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