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Risk as the Rosetta Stone

Online Exclusives Melissa Ryan, CRMA, CISA Jan 22, 2020

Having a common risk language can help an organization facilitate business discussions.

Language determines how people share information, invoke emotion in others, or persuade them to action. The words chosen also frame a listener’s perspective on an individual beyond simply that interaction. How people select and use words appropriately in a situation is important.

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Melissa Ryan, CRMA, CISA

Melissa Ryan is principal and co-founder at Asureti in Kansas City, MO.