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​Is Your Culture at Risk?

Digital ​David Ong, CA(M) Jul 30, 2021

The importance of organizational culture cannot be overstated — and it should never be overlooked.

​More than perhaps any other characteristic, an organization is defined by its culture. Put simply, culture refers to the behavior and norms demonstrated by stakeholders — it shapes not only how the organization conducts itself internally, but also how it behaves and is perceived externally. Especially because businesses typically engage across a multitude of communities and across all levels of stakeholders, organizations must commit to maintaining a positive culture both inside and out. Any cultural practices misaligned with public expectations could well draw the wrath of consumers and suppliers alike — hence the importance of placing culture on the risk radar of internal auditors. In fact, any practitioner who ignores culture does so at the organization's peril

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​David Ong, CA(M)

Assistant Professor, Edinburgh Business School

​David Ong is an assistant professor at Edinburgh Business School, Heriot-Watt University Malaysia in Putrajaya.