The survey of more than 100 U.S. federal agency leaders found that 81% of respondents gave their agency an “A” or “B” rating regarding their performance in critical areas such as updating their IT systems, while only 22% said a majority of their IT systems are fully post-transformation. Additionally, only 26% acknowledged that their systems remain largely legacy-based. The most commonly cited barrier preventing full transformation is the workforce skills gap (44%), followed by slow procurement (32%) and escalating cybersecurity threats (32%).
The report highlights the importance of AI in agency modernization strategies, with 88% of respondents citing it as a critical tool for driving modernization, and 92% citing it as a tool for improving efficiencies. However, respondents also cited difficulties integrating with legacy IT systems (48%) and workforce-based limitations in skills and training (44%), as well as a general lack of AI governance, with only 38% reporting a comprehensive AI strategy in place.